INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What shipping methods are available?

We use an express courier delivery method to deliver island-wide.

What are the shipping rates?
  • Colombo City Limit;
    1. We offer free delivery for all orders over Rs. 15,000.
    2. We charge Rs. 400 for all orders below Rs. 15,000 within the city limit.
  • Colombo Suburbs;
    1. We offer free delivery for all orders over Rs. 15,000.
    2. We charge Rs. 450 for all orders below Rs. 15,000 within the Colombo suburbs.
  • Outstations;
    1. We offer free delivery for all orders over Rs. 15,000.
    2. We charge Rs. 500 for all outstation orders below Rs. 15,000.

 

How long will it take to get my order?
  • The estimated delivery is 7 to 10 working days.

 

What payment methods are accepted?

You can use any of the methods listed below to pay for your order;

  • Mastercard
  • Visa
  • American Express
  • Sampath Viswhva
  • M Cash
  • Genie

 

How secure is buying through your web store?

Your data will be handled confidentially, and our web store is secured with SSL (Secure-Socket-Layer) secure server software. This means the information you input is encrypted and will not be available to third parties. Also, our payment system is PCI compliant for credit card processing, which means that it adheres to the highest standards in the world on payment processing.

How do I place an order?

You can place an order easily on our web store. Simply find the products you need, select the quantity, add them to the cart, and then go through the checkout process. Once you complete the checkout process, you will receive the order summary with parcel tracking details in your email. You can either place your orders as a guest customer or by creating an account with us. Your order summary will also be stored in your account if you created an account.

When will my order ship?

We despatch all orders as soon as possible once placed. The estimated delivery is 7 to 10 working days. However, the delivery time can be affected due the prevailing situation in the Country.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS